Are you an empathetic listener?
Do you get a kick out of delighting customers?
Do you have the customer’s needs at heart?
Then we are looking for someone just like you to join our Customer Service teams at Poltronesofa!
Forming part of the Vivendo Group locally, Poltronesofà is an Italian franchise whose name has become synonymous with style, comfort and practicality as well as a wide choice and high quality at a good price.
You will be part of a small team that dedicates most of its time to supporting the client, be it through telephone enquiries, scheduling of appointments, handling service issues and collaborating with other departments.
What do we offer?
- A learning environment where competencies are built and where as long as you look for self improvement and learning, you will thrive.
- A dynamic, growing company that has been operating for nearly 20 years and remains as experimental and innovative as in its start-up years.
- Supportive and fun culture – we look for people with a fun attitude who love to work within a vibrant and friendly team.
- An exciting, dynamic environment where no day is like the other!
Who are we looking for?
- You love making customers happy!
- You are a quick learner and can tackle multiple issues simultaneously successfully.
- You enjoy collaborating with others, even outside your team.
- You do not shy away from taking a decision.
- You are fluent in English and Maltese.
- You have previous experience in a customer service related role, and if not, you are open to learn and willing to do what it takes to give exceptional customer service
- You are available to work showroom hours including Saturday mornings.
Are you excited by all of this? Then we would love to hear from you!
Interested candidates are invited to submit their application letter and CV in the form below. All applications will be treated in the strictest confidence.