Vivendo Group unites leading furniture brands to enhance everyday living for our customers. We deliver high-value products and services, ensuring quality and benefits that go beyond the cost. Our brands: Krea, Poltronesofà Malta & Cyprus, Vivendo (B2B division), Technogym and Veradea.
Role Overview
The Operations Assistant is a key front-facing team member responsible for managing showroom reception duties, assisting customers, and providing general administrative support across the company. This hybrid role combines customer service, operational coordination, and administrative support, ensuring the smooth daily operation of both the showroom and office functions. The ideal candidate is highly organised, professional, and approachable.
Key Responsibilities
- Serve as the primary point of contact at the front desk, greeting clients, answering calls, and directing inquiries accordingly.
- Manage the showroom’s day-to-day customer service functions, including appointment scheduling and product information support when needed.
- Assist in reconciling daily sales transactions and follow up on any discrepancies or missing payments.
- Monitor the info email inbox and ensure timely responses to customer and supplier queries.
- Maintain showroom and office documentation, records, and internal filing systems.
Requirements & Competencies
- Strong administrative and customer service skills.
- Excellent verbal and written communication abilities.
- Professional and welcoming front-desk presence.
- Ability to multitask in a fast-paced, client-facing environment.
- Proficient in Microsoft Office; experience with CRM systems is a plus.
- Fluent in English; Maltese-speaking is considered an asset.
- Friendly, proactive, and organised, with strong attention to detail and time management.
We’d love to hear from you!
An attractive remuneration package and performance recognition are offered to the right candidates.
Do you see yourself in this position and are you the asset we are looking for? Interested candidates are invited to submit their application letter and CV in the form below or send an email to careers@vivendo.mt . All applications will be treated in the strictest confidence.
