Head of Franchise – Poltronesofa

As the Head of Franchise of Poltronesofa, you will play a pivotal role in developing and executing the company’s franchise strategy. Responsible for overseeing the growth and success of the franchise network, you will lead a team in different locations (Malta, Cyprus & Greece) to ensure consistent brand representation, operational excellence, and profitability across all franchise locations.

Key Responsibilities:

  1. Franchise Strategy:
  • Develop and implement a comprehensive franchise strategy aligned with the company’s business goals.
  • Evaluate market trends, competitive landscape, and industry dynamics to identify opportunities for franchise expansion.
  1. Franchise Recruitment:
  • Lead the recruitment process for all shops in different locations, assessing their suitability and alignment with the brand’s values and standards.
  • Negotiate and finalise franchise and logistics agreements, ensuring clarity on expectations and obligations.
  1. Franchise Operations:
  • Oversee the day-to-day operations of franchise locations, ensuring adherence to brand standards, operational procedures, and regulatory requirements.
  • Provide guidance and support to shops on operational best practices.
  1. Training and Development:
  • Develop training programs for shops, ensuring a consistent understanding of brand standards, customer service, and operational procedures in line with the Franchise itself.
  • Conduct ongoing training sessions to update franchise teams on new products, services, and industry trends.
  1. Performance Monitoring:
  • Implement and strengthen performance metrics and KPIs to assess the success of individual franchise locations.
  • Analyse financial and operational reports to identify areas for improvement and implement strategic initiatives to enhance overall performance.
  1. Franchise Expansion:
  • Collaborate with the senior executive team to develop expansion plans for the franchise network.
  • Identify and evaluate potential new markets for franchise development.
  1. Franchise Relations:
  • Foster positive relationships with existing shops, addressing concerns and ensuring effective communication channels.
  • Organise regular meetings or conferences to facilitate networking and knowledge-sharing among shops.
  1. Compliance and Standards:
  • Ensure all franchise locations comply with legal and regulatory requirements.
  • Uphold and enforce brand standards, guidelines, and policies across the entire franchise network.


  • Bachelor’s degree in Business, Marketing, Management, or a related field. MBA is a plus.
  • Proven experience in franchise management or a similar leadership role. Home retail is a plus.
  • Strong understanding of franchise operations, contract negotiation, and business development.
  • Excellent leadership and team management skills.
  • Ability to analyse data, make strategic decisions, and drive operational improvements.


  • Competitive salary and performance-based bonuses.
  • Relocation to Greece/ Cyprus is a must.
  • English proficiency. Speaking Maltese, Italian, or Greek is a plus.
  • Opportunities for professional development and career advancement.

If you are a dynamic leader passionate about franchise development and operations, we invite you to apply for this exciting Head of Franchise position. Join us in driving the success and growth of our franchise network!

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